Property Management

At Owen Isherwood, we leverage our award-winning expertise to deliver a market-leading property management service tailored to commercial properties in Surrey, Sussex, Hampshire, and beyond. With a focus on effective tenant communication and operational efficiency, we ensure your investments are expertly managed and compliant with all regulatory standards.

Backed by years of industry expertise, our dedicated property management team aligns with our successful commercial agency to offer a comprehensive solution for property owners. We prioritize effective communication with your tenants, helping foster long-term relationships and ensuring seamless management of your assets.

Service Charge Management

At Owen Isherwood Property Management, our Service Charge Management service ensures the fair and efficient allocation of shared costs across tenants while maintaining compliance with legal and regulatory standards.

We provide:

• Transparent Budgeting: Detailed planning and clear communication of service charge budgets.
• Accurate Cost Allocation: Ensuring tenants are charged proportionately based on lease terms.
• Compliance Assurance: Adhering to the RICS Code of Practice and relevant legislation.
• Efficient Administration: Timely collection and disbursement of funds for property upkeep.
• Regular Reporting: Comprehensive financial reports for landlords and tenants, ensuring accountability.

Our goal is to simplify the complexities of service charge management, ensuring smooth operations and tenant satisfaction while protecting the value of your property

Maintenance

We have a database of contractors who will be able to respond to any maintenance requests in a timely manner. We also recommend to instruct a Building Surveyor (if not done already) to provide a Planned Preventative Maintenance reports to ensure that proactive preventative maintenance replaces more costly reactive repairs; ultimately reducing maintenance costs in the long run. In addition to this for reactive maintenance we would go to tender for quotes, arrange access with the relevant parties and oversee any works that may be required across the properties. With the majority of leases being FRI our maintenance would be focused on those elements that are the Landlords responsibility such as the structure and external repairs. Upon instruction we will review the current occupational leases to fully comprehend each tenant’s repairing obligations in relation to their demise and the landlords ability to recover any costs. 

Rent Collection

Our commercial rent collection service ensures consistent and timely cash flow by handling invoicing, payment monitoring, and follow-ups on late payments. By utilising invoicing software we aim to minimise the administrative burden, reduce invoicing errors and risks of missed payments with automated arrears chasing. You can trust us to manage the rent collection process which will allow you to focus on critical aspects of your property portfolio and the capital growth of your asset.